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Privacy Policy

Your privacy is important to us, we have a few fundamental principles:

  • We don’t require personal information beyond what is truly needed.
  • Given the nature of our events, we may request additional personal information to better protect participants and provide better service.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, protect our rights, or take action in an emergency situation.
  • We don't directly store your financial information. Payment card and similar information is "tokenized" and securely stored with our payment processing financial institution from the moment you submit it through our site.

Website Visitors

Like most website operators, we collect information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting this type of non-personally identifying information is to better understand how visitors use our website and services. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website or aggregated information relevant to a sponsor or potential sponsor.

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses. This information may be used to validate specific transactions such as waiver signatures and may be disclosed where needed to enforce compliance or provide an audit trail.

Gathering of Personally-Identifying Information

Certain visitors choose to interact with us in ways that require gathering personally-identifying information. The amount and type of information gathered depends on the nature of the interaction. Those who engage in purchases and event registrations are asked to provide detailed information, including personal and financial information required to process transactions and execute events.

Information collected electronically during an event through "tech inspection", "check-in" and other processes, is input and stored through our website.  Even though you did not directly enter this information, when you supply it to our staff, it is being recorded in our web-based electronic systems.

Usage/Disclosure of Personally-Identifying Information

We disclose potentially personally-identifying and personally-identifying information only to employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services on our behalf that our customers purchase or request, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using our websites and services, you consent to the transfer of such information to theses third parties to support the delivery of products and services. We will not rent or sell personally-identifying information to anyone.  From time-to-time we may send out offers or information on behalf of third parties without exposing your personally identifiable information to them.

Other than to its employees, contractors and affiliated organizations, as described above, we disclose personal information generally only in response to a subpoena or court order.  The exception to this is when we believe in good faith that disclosure is reasonably necessary in emergency situations as described below.

Given the nature of our events, we may disclose personal information in emergency situations.  This includes, but is not limited to:

  • Providing emergency contacts with health information in the event of a participant injury or incident
  • Providing emergency personnel with known health information, emergency contacts, or similar
  • Disclosing your home address or contact information to emergency responders or healthcare providers
  • Providing vehicle details, driver history and similar information to investigators, incident managers or emergency responders

The disclosure of personal information in emergency situations will be done at our discretion, in good faith, to protect the health and well-being of participants in our programs.

Protection of Information and Systems

We engage in best-practice measures to protect against the unauthorized access, use, alteration or destruction of our information.

This includes but is not limited to:

  • Housing hosting infrastructure in SSAE SOC certified datacenters
  • Advanced stateful firewalling systems
  • Intrusion detection systems
  • Encryption
  • Regular patching and updates
  • Routine backups
  • Training staff in information handling and security procedures
  • Role-based permissions and "minimum necessary" access procedures


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to identify and track visitors, their usage of our websites, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features may not function properly without the aid of cookies.


We do not provide access to our web properties to third party advertising services.  However, we may directly display advertisements on behalf of partners.  This does not provide any personal information directly to our partners.

If you have completed a transaction or created an account with us and have supplied your email address, we may occasionally send you an email to tell you about events, share material on behalf of partners, solicit your feedback, or just keep you up to date with what’s going on with us and our products.  You have the ability to opt-out of these types of "newsletter" e-mailings via the links at the bottom of such mailings.

Privacy Policy Changes

We may change our Privacy Policy at our sole discretion without notice. Check this page for any changes to our Privacy Policy.  Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.